Concentrix Philippines offers many exciting employment opportunities that will take you as far as your ambition and desire can go. We specialize in technical support and new technology-related project initiatives, and we are expanding our all center service capabilities. Information technology, sales, and marketing career opportunities are also available.

CAREER OPPORTUNITIES


Product Trainer (Eastwood City)
Location: Eastwood,Libis,Quezon City
Date Posted: Thursday, July 05, 2012
Application Deadline: Monday, September 03, 2012
Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle.

Acquire. Support. Renew. Form initial customer acquisition through renewal - our suite of complimentary services and technology provides you with the support you need to satisfy even the most complex customer requirements .

By delivering from our locations in Asia, Europe, Latin America, and the United States in over 33 major languages, we give our clients the global reach essential for business success. Our results; satisfied clients, some with relationships of 12 years or more.


Responsibilities:

To conduct continuous training and development programs for the trainees and the Product Support personnel by formulating and facilitating training programs to enhance product knowledge and skills.

Reviews the list and the background of the newly hired PSR submitted by HR for training, to gauge their entry level capability.

Conduct learning needs assessment based on their classroom behavior and performance on trainees' assessment and post course exam to identify the learning needs of the new entrants.

Identifies and recommends training and development learning interventions that have to be designed to respond to the learning needs of the new entrants as well for existing agents based on their QA grades.

Monitor calls to validate QA findings for retraining purposes.

Requirements:

Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.

At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Quezon City.

Applicants should be Filipino citizens or hold relevant residence status.

Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.

Full-Time positions available.
Good communication skills,excellent presentation skills,good customer service orientation.

Visit us at G/F eCommerce Plaza Bldg. No. 1 Garden Road, Eastwood City Libis Quezon City or call us at 423-8715.

Sorry, this position is closed for application.
Interview invitations and status updates may be sent via email
so please check your email regularly.

MAKE THE RIGHT CHOICE. CONCENTRIX.

BE PART OF PIONEERING ACCOUNTS!

P40,000 SIGNING BONUS FOR OUTBOUND SALES REPRESENTATIVES
P22,000 SIGNING BONUS FOR TECHNICAL SUPPORT AGENTS AND CUSTOMER SERVICE REPRESENTATIVES

Join us at our off-site recruitment for 1 day hiring process!!!
May 14 - 16 , 2012 / Monday - Wednesday / 9:00am - 4:00pm

-Wendys Shopwise Araneta Center Cubao (outside shopwise)
-KFC EDSA Central, G/F Pavillion Mall Edsa cor Shaw

We prefer walk-in candiates for support / back office positions

G/F e.Commerce Plaza, Citywalk 2, Eastwood City Cyberpark, 188 E. Rodriguez Jr. Ave., Bagumbayan, Quezon City
Monday to Friday
9:00 am - 4:00 pm
recruitment@concentrix.com
423-8700 local 8813
GLOBE - 09273649066
SMART - 09194715065
SUN - 09238312891
www.concentrix.com