Outstanding Achievement Citation in Social Accountability
- ECOP's Kapatiran sa Industriya Awards, April 2009
Outstanding Achievement Citation in Strategic Visioning and Partnering for Business and Job Survival - ECOP's Kapatiran sa Industriya Awards, April 2009
Best Telecommunications company in the Philippines
-Consumer's Choice & Dangal ng Pilipinas Annual Awards, January 2004
Awarded 2nd Place in the 2005 Corporate Governance Survey:
- Asset Benchmark Research, March 2005
Best Telecommunications company in the Philippines
-Consumer's Choice & Dangal ng Pilipinas Annual Awards, January 2004
Awarded 4th Place: Asia's Leading Companies, Philippines
- Far Eastern Economic Review, December 2003
Employer of the Year
- Personnel Management Association of the Philippines (PMAP), 2000
"GLOBE TELECOM TRANSFORMS AND ENRICHES PEOPLE'S LIVES THROUGH COMMUNICATIONS."
We provide our customers with a superior experience and are a center of excellence for innovation worldwide. We learn, we discover, we work together as a team, and we always strive for excellence. To make great things possible.
WE ARE THE COMPANY OF CHOICE BECAUSE,
IN WHAT WE PROVIDE, WE ARE THE BEST.
Responsibilities
- Platform Operation Management of Assigned Service(s):
- Implement changes and service request according to predefined procedures (e.g. network device/appliance installation and upgrading)
- Consolidates and endorse network platform(s) CI properties to Configuration Management
- Database (CMDB) Manager:
- Create reports such as network platform(s) performance and problem status
- Execute network platform(s) security (create and maintain users roles and privileges)
- Assess and monitor network platform(s) performance
- Perform network platform(s) patching,tuning and hardening
- Forecast network platform(s) growth for Capacity management
- Platform Production Management of Assigned Service(s):
- Prepare level 2 Support Troubleshooting Manual
- Plan, review and update Method of Procedures (MOP)
- Prepare, analyze and update Service Checklist
- Set-up and update preventive maintenance checklist
- Rate new network platform(s) compliance via Standard Platform Management Operation Requirements (SPMOR)
- Level 3 Support of Assigned Service(s):
- 24x7 On-call Incident Analyst for escalated incidents
- Perform troubleshooting for incidents with severity 1 and 2
- Provide regular updates according to agreed,time and motion,incident Turn Around Time (TAT)
- Correspond to next level support engineer for unfamiliar incidents
- Perform Root Cause Analysis (RCA) for recorded Problems and Incidents
- Platform Design Solution of Assigned Service(s):
- Evaluate new network platform solutions (products and features)
- Setup development environment for network platform type approvals
- Act as consultant relevant to existing network platform solutions
- Conduct failure point analysis for cross network platform
Requirements
- Minimum Years of Experience: 3 years
- Specialization: IT/Computer - Network/System/Database Admin
- Job Role: Network/System Engineer
- Minimum Qualification: Bachelor's/College Degree
- Field of Study: Engineering (Computer/Telecommunication)
- Mandatory Skills/Attributes: Solid knowledge in network administration that include network installation, monitoring & recovery
- Optional Skills/Attributes: Knowledge in IT governance framework similar to ITIL, COBIT and FCAPS
- Certifications Required: Cisco Certified Network Associate
Preference will be given to candidates who APPLY ONLINE.
Interview invitations may be sent via e-mail so please check your e-mail regularly.
To know more about working at Ayala Group of Companies, visit this link: www.ayala.com.ph/careersatayala
Interview
invitations and status updates may be sent via email so please check your email
regularly.
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