• Develops and recommends policies, processes, quality standards and other standards for the capabilities and platforms managed
• Understands overall strategy and direction of business area capabilities and platforms.
• Assesses service capability requirements vis-à-vis service capability catalog and roadmap
• Develop business case for build of service capability.
• Technology scanning to prepare for future delivery options of capabilities
• Coordinates and manages issues to ensure timely delivery of service capability project.
• Works with department team, technical service delivery TSD and/or Product Managers to deliver capabilities and platforms.
• Maximize use of existing capability
• Update service capability catalog
• Prepares regular updates on projects handled for review of manager.
• Understand customers needs and patterns and champion user experience

• Candidate must possess at least a College or University Degree
• At least one year supervisory or two years staff experience with proven performance
• Business analysis
• Knowledge of systems development life cycle
• Knowledge of telco process and or technology
• Knowledge of OSS/BSS (for Service Capability Management)

Sorry, this position is closed for application.
Interview invitations and status updates may be sent via email,
please check your email regularly.


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